Privacy Policy
Bixi is committed to protecting the privacy and security of the personal and financial information of its users. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our services.
1. Data Collection
Organizational Information
When an organization signs up for Bixi, we collect the organization's legal name, physical address, phone number, and email address.
User Information
Each organization must have one or more user accounts. These users, referred to as API consumers, are required to provide their name, email address, phone number, and gender for verification purposes.
Transaction Data
When a transaction is processed through Bixi, we collect data related to the transaction, including the account name, account number, account issuer, payment service provider, timestamps, transaction IDs, receipt IDs, descriptions, amounts, and commissions.
2. Data Usage
Bixi uses the collected data for the following purposes:
- Processing payments
- Ensuring compliance with relevant laws and regulations
- Verifying user identities
- Maintaining accurate bookkeeping records
3. Data Sharing
Bixi shares data with third parties as necessary to provide our services and comply with legal obligations. These parties include:
- Payment providers and issuers to process transactions
- Compliance and KYC (Know Your Customer) partners
- Fraud prevention agencies
- As required by Somalia’s Data Protection Act (2023) and the Anti-Money Laundering and Countering the Financing of Terrorism Act (2016)
4. User Rights
Registered users have the following rights concerning their data:
- Access: Users can access their personal information stored by Bixi.
- Correction: Users can request corrections to their data, which will be reviewed and processed by Bixi.
- Deletion: Users can request the deletion of their account and associated data.
To exercise these rights, please contact our support team at [email protected].
5. Data Security
Bixi implements stringent security measures to protect user data, including:
- Data encryption during transmission and storage
- PCI compliance for handling payment information
- Regular security audits and reviews
- Strict access controls, limiting data access to authorized personnel only
6. Compliance with Laws
Bixi adheres to Somalia’s data protection regulations, mainly the Data Protection Act (2023).
7. Cookies
Bixi uses cookies on its website to enhance user experience, improve security, and deliver personalized services. For detailed information on our cookie usage, please refer to our separate Cookie Policy.
8. Children’s Privacy
Bixi’s services are not intended for use by children. We do not knowingly collect personal data from minors.
9. Changes to this Privacy Policy
Bixi may update this Privacy Policy periodically. Users will be informed of any changes via email and updates posted on our website at www.bixi.so.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
Last Updated: September 1, 2024